FAQ's
Have a question? See below for a list of common questions. If you don't find your answer below, please email us. We are happy to help!
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What are your products made of?
Our products are crafted with care using only the finest natural ingredients sourced from botanicals like essential oils, dried flowers, and herbs. We believe in harnessing the power of nature to bring you the best home fragrance experience possible.
Are your products safe for pets and children?
Absolutely! We understand the importance of creating a safe environment for your loved ones, including furry friends and little ones. Our products are carefully formulated to be pet and child-friendly, so you can enjoy them worry-free.
How long do your products last?
Our products are designed to provide long-lasting fragrance enjoyment. Depending on the product and usage, you can expect our scents to linger beautifully in your home for weeks on end, filling your space with delightful aromas.
How should I use your products?
Using our products is easy and enjoyable! Simply follow the instructions provided on each product's label or packaging. Whether it's simmering potpourri, melting wax melts or misting a room spray, you'll find that adding a touch of fragrance to your home is a breeze.
Do you offer international shipping?
Yes, we're thrilled to offer international shipping to bring our natural aroma products to customers around the globe! Just select your country at checkout, and we'll take care of the rest to ensure your order reaches you wherever you are.
Are your packaging materials eco-friendly?
Absolutely! Sustainability is at the heart of what we do. Our packaging materials are thoughtfully chosen to minimize environmental impact while keeping your products safe and secure. From recycled paper to biodegradable packaging peanuts, we're committed to doing our part for the planet.
Do you offer wholesale or bulk purchasing options?
Yes, we do! Whether you're a retailer looking to stock our products or an individual interested in buying in bulk for special occasions, we offer wholesale and bulk purchasing options to suit your needs. Get in touch with us to discuss how we can fulfill your requirements.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please reach out to us within 15 days of receiving it, and we'll gladly assist you with refunds or exchanges. Your satisfaction is our top priority!
Can I customize my order?
Absolutely! We love helping our customers create personalized products that reflect their unique preferences and style. Whether it's customizing the scent, packaging, or label design, we're here to bring your vision to life. Reach out to us to discuss your customization options.
Are your products cruelty-free?
Yes, they are! We're proud to say that all of our products are cruelty-free and never tested on animals. We believe in ethical and compassionate practices every step of the way, from sourcing our ingredients to bringing our products to your home. Join us in supporting cruelty-free living!