FAQ's

Have a question? See below for a list of common questions. If you don't find your answer below, please email us. We are happy to help!

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What is Simmer and Co Natural Aroma?

Simmer and Co Natural Aromas started in 2021- on my kitchen table! My passion for home aromas mixed with hypersensitivity to artificial fragrances led me to stovetop potpourri. By using natural botanicals I was able to fill my home with beautiful aromas that did not bother my olfactory. 

What is a simmer mix?

A simmer mix is a combination of botanicals, fruit, herbs and spices. Simmered on your stovetop, the heat releases a beautiful natural aroma. You can shop all our available mixes here.

Where can I purchase Simmer and Co Natural Aroma?

You can purchase right here! We also have retail partners across North America.

Where is Simmer and Co Natural Aroma Located?

Our Shop is located in Lethbridge, Alberta Canada.

The address is 3211 Giffen Rd N and we're open for in-store shopping and pick up Monday to Wednesday from 10:30 am until 3:30pm! Come say hi!

What's the shelf life of a simmer mix, and simmer medley?

Simmer mixes have a shelf life of one year if the bag is sealed and stored properly in a dark, dry spot. Simmer medleys will last for one year before the aroma fades.

Are simmer mixes safe to use around animals, babies or pregnancy?

We only use pure ingredients in our products, no toxins, nothing artifical. Since our product is not consumed or applied topically it is generally safe. Always check with your doctor to confirm.

How do I use a simmer mix?

Check out how to use a simmer mix here.

I want to see Simmer and Co Natural Aroma in a store near me!

Coming soon!

What are you shipping and return policies?

You can read about our shipping policy here. We want you to be so happy with your purchase so if can help, just email us and we will make it right. You can read about our refund policy here.

How long does shipping take?

We offer standard shipping (7-10 business days). We cannot guarantee these delivery windows due to shipping disruptions. You will get a tracking number with your order so you can see when it will be delivered.

Where do you ship?

We ship anywhere in North America. If you are located outside of North American, send us an email to get a shipping cost. 

What payment methods do you accept?

We accept all major credit cards, Simmer and Co gift cards, and Apple Pay.